Getting your order right.
Everything you need to know about how we ship, and how to send something back if it's not quite right.
Delivery options.
Standard delivery
Free over £753–5 working days. £3.95 on orders under £75.
Express delivery
£6.951–2 working days when ordered before 2pm on a working day.
International delivery
From £9.955–10 working days, cost calculated at checkout based on destination. Import duties may apply and are the customer's responsibility.
Click & collect
FreeReady within 2 working days from your chosen store.
30-day returns.
Not quite right? Send it back within 30 days of delivery for a full refund, as long as it's unworn, unwashed and with tags attached.
Start your return
Contact our team with your order number to request a return.
Pack it up
Repackage the item with all original tags and packaging.
Send it back
Use the returns label provided, or drop off in-store.
Get refunded
Refunds are processed within 5 working days of us receiving your return.
Made-to-measure and altered items are made specifically for you and cannot be returned unless faulty.